The terms we operate under
Clear terms for a product that moves real money. This sets out how access and automation work, what stays under your control, and the responsibilities on both sides.
Agreement to these terms
These terms govern your use of CRAFTSGRO, provided by Craftsgro Private Limited. By creating an account or using the service, you agree to them. If you are using CRAFTSGRO on behalf of a company or clients, you confirm you are authorised to do so.
Your account
You are responsible for the accuracy of the details you provide and for keeping your login credentials secure. Activity under your account is your responsibility, so treat access to it with care.
Ad account access and automation
CRAFTSGRO acts on your connected advertising accounts only within the scopes you grant. Where you enable it, the service will reallocate budget and publish approved creative automatically. You authorise these actions when you connect an account and set it to run, and you can revoke that authorisation at any time.
Guardrails and creative approval
Automated budget changes operate strictly inside the spend caps, floors, and ceilings you configure. Creative generated by the service is not published without your approval. You remain responsible for the final decision on what runs, including that it complies with the policies of the advertising platforms you use.
Acceptable use
You agree not to use CRAFTSGRO to run advertising that is unlawful, that breaches the terms of the connected platforms, or that infringes the rights of others. We may suspend access where use of the service creates legal risk or breaches these terms.
Billing
Self-serve plans are billed on a recurring subscription for the period you select and continue until cancelled. Agency arrangements are billed as agreed in your specific engagement. Fees are for access to the service and are separate from the ad spend you pay directly to the advertising platforms.
Service availability and results
We work to keep CRAFTSGRO available and accurate, but the service is provided as is. Advertising outcomes depend on many factors outside our control, including platform behaviour, market conditions, and your own creative and offers. We do not guarantee specific performance results.
Limitation of liability
To the extent permitted by law, our liability arising from your use of the service is limited to the fees you paid for it. We are not liable for indirect or consequential losses, including lost profits or ad spend, beyond that limit.
Changes and termination
You may stop using the service and close your account at any time. We may update these terms as the service evolves, and continued use after a change means you accept the updated terms. Questions about these terms can be raised through the contact page.